Frequently asked questions

The Kelley Blue Book® Instant Cash Offer is a real offer for a specific amount to purchase a consumer's car or apply the amount toward another car. The Offer is valid for 7 days and can be immediately redeemed during business hours at Archibald's Inc., pending inspection. It is based on specific elements of the consumer's car, like installed options, specific condition (such as dents and mechanical issues) and local market demand.

Definitely not! We are not here to sell you a vehicle. You can walk away with a check in hand.

How is my Instant Cash Offer calculated? Your Instant Cash Offer is calculated using a proprietary tool that accounts for fluctuating market conditions and used car prices that may vary from day to day, like home or stock prices. The calculation includes multiple data sources and is based on factors that affect used car pricing such as:

• Your Specific Vehicle DetailsOur tool factors in details that are specific to your vehicle and critical to its evaluation, including mechanical condition, options, interior and exterior, mileage, year, make and model.
• Supply and DemandConsumers have a large role in determining a car's value. When more buyers demand a particular vehicle, and its inventory is down, the value goes up. For example, when gas prices are at a premium, fuel-efficient vehicles may be in higher demand and sell for higher prices.
• Historical TrendsHistorically, some cars hold their value and are in higher demand than others. Similarly, sometimes transaction prices for vehicles steadily increase over time, making those cars a more sought after commodity.
• Regional DifferencesBuyers may be willing to pay sellers higher prices for the same vehicle depending on regional differences. For example, buyers in rural areas may consider large trucks more valuable than buyers in a city where parking spaces are tight.
• Local Market InfluencesWe also take into account comparable vehicle sales in your area - this information may include dealer sales data, auction prices, and private seller prices from local advertisements.

To finalize the sale, bring the following information to Archibald's:

• Your vehicle title. If you don't have a title because your car is financed, bring your lienholder information. If your car is leased, check with your leasing company to find out what paperwork they require. The people at Archibald's can help you with all of this as well, so don't worry if you don't have all the exact information
• Your vehicle registration
• A valid driver's license or other government photo ID
• All keys, keyless remotes and manuals
• Any Accident repair records you may have should your car have prior damage
• Any person listed on the title will need to sign the release in person unless other arrangements have been made

Your Instant Cash Offer is valid for 7 days. After that time, you can resubmit your request, but your Offer amount may change.

You will typically receive an Offer within minutes. In some cases, it may take longer, such as during periods of heavy volume. The Instant Cash Offer program is not available for all makes and models, so if your vehicle falls into one of the unavailable categories, you will not receive an Offer.

Yes, if your car is not in an otherwise excluded category.

Yes, most of us do have a loan on our car. Archibald's Inc. will process the necessary paperwork for you to pay off your vehicle and pay any related fees. Any remaining equity is yours to cash in. If your car is financed, bring your lienholder information. If your car is leased, check with your leasing company to find out what paperwork they require.

When you present your Instant Cash Offer to Archibald's, the dedicated representitive will conduct a visual inspection of the interior and exterior, then may test drive the vehicle to confirm its mechanical condition. If the inspection report doesn't match your online assessment of your car's condition, the Offer may be raised or lowered based on the dealer's inspection report.